A reviewer’s hand hovers over an approve button while the work it approves has already moved on without them. AI assisted.Agents now act before we ask and reach past what we authorized. A person in the loop isn’t enough if nobody owns the outcome. Here’s...
It was about what a designer really needed to know about shipping to production, and what people truly wanted from online learningContinue reading on UX Collective »
AI is bringing content design, enterprise content strategy, knowledge management, and model behavior into the same user experience. Our ways of working haven’t caught up.Image generated by ClaudeImagine a finance manager trying to understand why a supplier...
How to sell design and show the impact of design outcomes to business and finance leaders.Many years ago a business unit CFO told me: “I don’t need another presentation explaining why design is important. I need to know whether investing another million...