AI is getting better at design. Designers should too.The skills behind the work.I spend a lot of time looking at design work. Reviewing portfolios. Hiring designers. Working with design leaders, seniors and juniors. Sitting in critiques. Watching people...
Computers should be tools for the people but — hidden in a malaise of fatalism — the AI bubble has made computers tools to push people around. Soon, or in some time, this will change. We have some thoughts to share with you in the meantime.Morro Bay,...
A searcher moves through scattered sources, collecting one useful piece at each stop.In 1989 Marcia Bates showed that people search by gathering, shifting, and revising as they go. Her ideas explain what AI still misses and what is still relevant from...
With AI, a polished look costs nothing. Native brings what can’t be drawn, and it moves with the system, one step ahead of what imitates it.An AI assistant helped me write this. The ideas, the experience and the final edit are mine.In June 2025, Apple...
Everyone seems to be asking whether AI will replace UX designers. I think that’s the wrong question.Following the numbers gets you a picture but doesn’t make you an artist | Russell PinkstonIn March 2025, the Computer History Museum and IEEE Spectrum staged...
And you shouldn’t have to answer them all.Frequently asked questions in my inbox, recreated.I became the team’s search engineEvery team has a person everyone reaches out to. They know where things live, why a decision went the way it did, and who to ask...
You can dread the future or help build it. The people who come through this already chose.While panic around what AI means for our industry is the reflex right now, calm is a decision. The calm that comes from knowing what you actually know is the rarest...
As more product work is generated from shared patterns, designers need to decide where an experience should surprise, celebrate, or simply leave someone alone.Imagine asking an AI tool to design a task-completion state.The result has a checkmark, a friendly...
Three design experts told me how AI is changing the way we build and maintain Design Systems. And led me to think that “the future” is already happening now.What is the human role in creating and maintaining a design system in the AI era? Credit: Anna...
A long workbench split down the middle, finished tools stacked on one side and a single open notebook on the other.My list of tasks I give models without a second thought and what I review until the tools evolve.I’ve used generative models for almost four...
Computer-use agents can’t guess, improvise, or ask a coworker. That makes them the most honest usability testers we’ve ever had.The first time I watched an agent fail on a vendor portal, I recognized the failure immediately. Not because I understood the...