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UX Collective

What Minority Report got right about AI

The operator dwarfed by the machine that generates his future for him. The film’s real subject was never the screen.Steven Spielberg’s Precogs Are The Sharpest Portrait Of Generative AI Anyone Drew Before It Arrived — Fluent, Confident, Acting On Their Own,...

Topics: UX Research

Entities: ChatGPTMicrosoftAnthropicOpenAI

UX Collective

AI has a hospitality problem money can’t fix

Technological efficiency meets high-end service: a luxury hotel lobby where AI-driven recommendations are seamlessly integrated into the check-in process, offering convenience while raising questions about the role of the human touch.Everyone’s spending a...

Topics: UX Research

Entities: ClaudeChatGPTMicrosoft

UX Collective

What Blade Runner got right about AI

The future the film imagined was analog, cramped, and rain-lit — and it got the feeling of the work exactly right. AI assisted.A 1982 film and its 2017 sequel predicted the design problems we are still failing to solve, from synthetic memory to the...

Topics: UX Research

Entities: UX ResearchChatGPTOpenAI

UX Collective

AI is lying to us, and nobody seems to care

Real information in, invented information mixed in, one confident answer out. The interface never shows you how it got there.We built it to sound sure of everything. The best thing it can learn to say is “I’m not sure.”The latest argument my team and I are...

Topics: UX ResearchDesign Systems

Entities: ClaudeChatGPT