Designing data-intensive applications — advice for interaction designers The things on the screen — numbers, tables, graphs, forms, dashboards — are just two-dimensional projections of a …
The prompt is not an interface Why AI sent us back to the command line — On direct manipulation, visual intent, and the regression of AI tooling. “Seeing comes before words. The child looks and …
Users own the present. You own the future. Users know their day. They don’t know your roadmap. Why smart users give convincing wrong answers, and how to do research that opens product space. A few …
The first taste of Joy How a few fries, a piece of chicken, and a beginner’s mind became my first lesson in Joyful Design. This is the story of my first advertising campaign, guided by generous …
We built this. Now we own it. The dark side of ‘user-friendly’ AI. There is a teenager in Florida who is no longer alive. He had spent months talking to a chatbot modelled on a Game of Thrones …