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UX Collective

AI has a hospitality problem money can’t fix

Technological efficiency meets high-end service: a luxury hotel lobby where AI-driven recommendations are seamlessly integrated into the check-in process, offering convenience while raising questions about the role of the human touch.Everyone’s spending a...

Topics: UX Research

Entities: ClaudeChatGPTMicrosoft

UX Collective

What Blade Runner got right about AI

The future the film imagined was analog, cramped, and rain-lit — and it got the feeling of the work exactly right. AI assisted.A 1982 film and its 2017 sequel predicted the design problems we are still failing to solve, from synthetic memory to the...

Topics: UX Research

Entities: UX ResearchChatGPTOpenAI