Headless AI will make every product a platform. Here’s what to consider when designing for this.
The mockups get the design review. The agents are in the logs, never seeing a screen. AI Assisted.Chat will always be just an interface. Agents are not, and the design work has moved to the contract underneath your product.The first wave of AI in products was chat, a box where a person typed and read the reply, and teams staffed for it right down to arguing about where the stop button should sit.DataDome’s AI Traffic Report Q2 2026The second wave takes the person out of the moment. An agent makes the same request with no box, no session, and nobody watching the response come back, and it is arriving in volume: DataDome’s AI Traffic Report Q2 2026 counted 17.7 billion AI agent requests in April, May, and June, up 45% from the quarter before.I have designed for this user before. When MySpace opened its platform to outside developers in 2007, I designed its developer documentation...
Topics: UX ResearchWeb Interfaces
Entities: Web InterfacesUX Research