Design’s Legibility Gap
Strap in. This one gets wonky. For some personal work, I'm unpacking the question, "What are the conditions that enable a humane organization?" Emerging from that effort is the concept of 'legibility,' and I believe it to be crucial to understanding why UX/Design struggles within so many organizations.
Peter Merholz · https://www.facebook.com/ghost
Topics: UX Research
Entities: UX Research