Everyone’s got a quick question
And you shouldn’t have to answer them all.Frequently asked questions in my inbox, recreated.I became the team’s search engineEvery team has a person everyone reaches out to. They know where things live, why a decision went the way it did, and who to ask when you’re stuck. If you’re on a team, you’ve probably messaged yours today. 😏In Radical Candor, Kim Scott calls the steady, dependable people a team is built on its rock stars. Our team has a few too many sports fans, so we call ours the GOAT: the greatest of all time.I lead a remote design team of fifteen, and a lot of the team’s questions find their way to me. Each seems small enough on its own, but the constant interruptions were starting to wear on me. 🫣And apparently, there’s research behind that frustration: a 2008 CHI paper found that people often work faster to make up for interruptions, but feel more stressed and frustrated...
Topics: UX ResearchDesign Systems
Entities: UX ResearchDesign SystemsGoogleGemini